Frequently Asked Questions
Find quick answers to the most common questions about Synergy Pathfinders' services and process.
General
What is Synergy Pathfinders?
Synergy Pathfinders is a consulting firm specializing in guiding organizations through strategic transformations, operational improvements, and growth planning.
Who do you typically work with?
We partner with small businesses, nonprofits, and professional service firms seeking clarity, operational excellence, and sustainable growth.
Services
What services do you offer?
Our core services include Fractional COO services, strategic planning, process optimization, succession planning, and client accounting services consulting. We offer assessment services, focused on accounting and/ or operations, as well.
Do you customize your services for each client?
Absolutely. Every engagement is tailored to the specific goals, challenges, and industry of the client.
Process
What does the engagement process look like?
Our process typically includes an initial free 30-minute consultation, a customized proposal, execution, and either regular progress reviews for recurring services or a review and feedback engagement closeout.
How long does a typical engagement last?
Engagements vary depending on the service. They can be recurring services (such as cash flow forecasting) or project-based (such as assessments). Assessments can take up to one to two months depending on the availability of staff and/ or documentation.
Pricing
How is pricing determined?
Pricing is based on the complexity, scope, and duration of services. We offer both project-based fees and hourly services. Both require a retainer. We also offer service packages.
What do your packages entail?
We have four service packages in addition to ala carte services:
- SynergyAnytime: Call anytime (up to 30 minutes per call) for instant expert advice on day-to-day business questions. Includes a monthly cash flow forecast and financial statement review to keep your business on track.
- SynergyAdvantage: Gain a 3-month cash flow forecast plus up to ten (10) hours with a fractional COO.
- SynergyEdge: Get a 3-month cash flow forecast, up to twenty-five (25) hours of fractional COO expertise, and a strategic annual budget (up to twenty (20) hours).
- SynergyForce: Get strategic clarity with a 6-month cash flow forecast plus up to forty (40) hours of fractional COO support, a customized budget (up to twenty (20) hours), and a targeted mini business assessment.
You can also boost any package with a Financial Review add-on.
Do you offer flexible payment options?
While a retainer is required to start all services, we work with you to come up with pricing and payment terms that work with YOUR budget.
Support
What if I need support between scheduled meetings?
We offer responsive email support and can schedule additional calls or meetings, as needed.
How do I get started?
Simply contact us to schedule a free discovery session. We’ll explore your needs and steps together.
